Privacy Policy

Dynamic Consulting Services (“we”, “us”, “our”)

Website: dynamic-consulting.co.uk

Last updated: 25/01/2026

This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website, contact us, or use our services.

1. Who we are (Data Controller)

Data Controller: Dynamic Consulting Services Ltd

Business name / legal entity: Dynamic Consulting Services Ltd

Registered office / business address: 20 Wenlock Road, London, England, N1 7GU

Email: [privacy@dynamic-consulting.co.uk

If you have questions about this policy or your data, contact us using the details above.

2. The personal data we collect

We may collect and process the following categories of data:

2.1 Data you provide to us

• Identity & contact data: name, job title, business name, email, phone number, address.
  
• Service information: details you provide when requesting or using our services (e.g., business setup requirements, company information, system preferences).
  
• Communications: emails, messages, call notes, and support requests.
  
• Billing data: invoicing details, payment references (we do not normally store full card details).
  

2.2 Data we collect automatically

When you use our website, we may collect:

• Technical data: IP address, browser type/version, device info, operating system.
  
• Usage data: pages visited, time on site, clicks, referring pages.
  

2.3 Special category data

We do not intentionally collect special category data (e.g. health, religion, biometric data). Please avoid sending this information.

3. How we use your data (purposes)

We use your personal data to:

• Respond to enquiries and provide quotes.
  
• Deliver our services (e.g., business setup support, system configuration, ongoing admin support).
  
• Manage our relationship with you (support, updates, service communications).
  
• Process invoices and payments, and maintain business records.
  
• Improve our website and services (analytics and performance).
  
• Meet legal obligations (e.g., accounting records, compliance).
  

4. Our lawful bases (UK GDPR)

We process personal data under the following lawful bases:

• Contract (Article 6(1)(b)): to provide services you request or have agreed to.
  
• Legitimate interests (Article 6(1)(f)): to run and improve our business, respond to enquiries, prevent fraud, and maintain security—balanced against your rights.
  
• Legal obligation (Article 6(1)(c)): where we must keep records or comply with law.
  
• Consent (Article 6(1)(a)): for marketing communications and certain cookies (where required). You can withdraw consent at any time.
  

5. Marketing communications

We may send marketing messages if:

• you have opted in, or
  
• you are an existing business contact and we believe the information is relevant (where permitted).
  

You can opt out at any time by:

• clicking “unsubscribe” in emails (if present), or
  
• emailing privacy@dynamic-consulting.co.uk.
  

6. Who we share your data with

We may share your data with trusted third parties where needed to operate our business or deliver services, including:

• IT and communications providers: email, cloud storage, collaboration tools (e.g., Google Workspace).
  
• Website and hosting providers: website platform, hosting, DNS/domain providers.
  
• Accounting/invoicing tools: for billing and record keeping (e.g. FreeAgent or invoicing software).
  
• Payment providers: to process payments (e.g. Stripe, PayPal, bank providers—if applicable).
  
• Professional advisers: accountants, solicitors, insurers (as needed).
  
• Regulators / authorities: when required by law.
  

We only share the data necessary for the specific purpose and require appropriate protections where applicable.

7. International data transfers

Some of our suppliers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as:

• UK International Data Transfer Agreement (IDTA), or
  
• other lawful transfer mechanisms recognised under UK GDPR.
  

8. Data retention (how long we keep data)

We keep your personal data only as long as necessary for the purposes described above, including legal and accounting requirements.

Typical retention periods:

• Enquiries: up to 12 months after last contact.
  
• Clients / service records: up to 6 years after the end of the relationship (for tax/accounting and legal purposes).
  
• Marketing lists: until you opt out or we refresh records.
  

We may keep certain information longer if required by law or to establish/exercise/defend legal claims.

9. Data security

We use appropriate technical and organisational measures to protect your data, such as:

• access controls and limited permissions,
  
• reputable cloud/service providers,
  
• secure devices and password practices.
  

No system is 100% secure, but we work to protect data and reduce risk.

10. Your rights under UK GDPR

You have rights including:

• Access: request a copy of your personal data.
  
• Rectification: correct inaccurate/incomplete data.
  
• Erasure: request deletion of your data (in certain cases).
  
• Restriction: limit how we process your data (in certain cases).
  
• Objection: object to processing based on legitimate interests or direct marketing.
  
• Portability: receive your data in a usable format (in certain cases).
  
• Withdraw consent: where processing is based on consent.

To exercise your rights, contact privacy@dynamic-consulting.co.uk. We may need to verify your identity.

11. Cookies

We use cookies and similar technologies to operate our website and understand how it is used.

• Essential cookies: required for site functionality.
  
• Analytics cookies: help us understand site usage and improve performance (used only with consent where required).
  
• Marketing cookies: used to measure campaigns or show relevant ads (used only with consent where required).
  

12. Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

13. Children’s data

Our services are not directed at children and we do not knowingly collect children’s personal data.

14. Complaints

If you have concerns, please contact us first so we can resolve them. You also have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)

You can find their contact details on the ICO website.

15. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated date.